In-Room Printing
The in-room printing software vendor we have used for the last two years has just increased the annual maintenance fee five-fold. We have canceled the service in order to avoid passing on the additional cost to our residents. An alternative way to print from within the I-House network is to install the printer driver to your computer. This is a one-time process and will result in much faster print job submission.
Commonly Asked Questions:
Q: Why can’t I connect to the RCC printers from campus?
A: This is a in-room printing service and we need to avoid excessive network traffic outside of I-House.
Q: Why don’t I see the Connect option in my browser even though I followed the instructions?
A: You must use Microsoft Internet Explorer for this one-time setup process, and you may need to install browser add ons if promted. Other browsers such as Firefox and Safari do not have the necessary components to install our Internet printers. If you still have problems connecting to the printers, please bring your computer to our office during posted office hours.
Q: Why are you switching to a new in-room printing system in the middle of the semester?
A: We know in room printing is important to our residents, however the in-room software vendor we have used for the last two years has increased our annual maintenance fee by about 500%. This new method allows us to continue providing the service.
Using In-Room Printing from Windows
Important: You must follow the one-time setup instructions to install the RCC printers on your computer before you are able to print from your computer. The print server will only allow traffic from within I-House’s networks.
1. Install basic HP Printer software. Remember, you only have to do it once and the printer will appear as your local printer.
Use Internet Explorer and go to http://ihouse.berkeley.edu/rcc-printers. You will be redirected to the following page:
Then, double click on the printer you want to use.
2. On the left side under PRINTER ACTIONS, click Connect. Please note, if you use a browser other than Internet Explorer, you will not see the Connect option.
Click Yes to install the printer driver.
3. As soon as the driver is installed, that’s it.
4. You can print from within your application. Your print job(s) will be held in the RCC print release station for 60 minutes.
To print on both sides
Go to Control Panel, Printers, right-clicked the Double-Sided_PTR you just installed. In the Device Settings tab, install the “Duplex Unit”:
6. Because we cannot control the settings on your computer, you will have to manually configure it to print on both sides. Go to Control Panel -> Printers. Right-clicked Double-Sided_PTR then go to Properties. Please use the screenshots below to help you configure it properly.
Using In-Room Printing from a Mac
To install the RCC printers on a Mac, you must be running 10.4 (Tiger) or 10.5 (Leopard). It may be possible to install on older macs, but we have not tested it.
1. Download InstallRCCPrinters.dmg
2. Open the dmg file if your browser did not automatically, and double click on “Install RCC Printers”. The program will start and exit without opening a window, this is normal.
3. Go to Apple (top left) > System Preferences > Print and Fax and verify that you have two printers, “RCC Black and White” and “RCC Color”. If you do, you’re all set. If you don’t, please visit our offices with your computer and we will be happy to troubleshoot it.
Please note that you can print double sided and single sided to the black and white printer, using the setting under “layout” in the print dialog box. Also, print jobs do not always have a title on the print release station, so it is a good idea to note the time you submit your print job. |
