WordPress Facebook LinkedIn Twitter Instagram Google + YouTube @cal Pinterest

I-House Debit Accounts

Your online I-House debit account manages your meal plan balance and points to be used at the I-House Café. At the beginning of each term your account will be pre-loaded with a non-refundable balance of meals and points. This account also serves as a debit account to pay for printing, laundry services and purchases at the Resident Store.

It is important to note that your I-House debit account can be used only for meals in the I-House Dining Commons, purchases at the I-House Café, and payment for print and laundry services provided in I-House.Your meal plan balance and any funds deposited in this account cannot be used on campus.

Once your account is set up you will be able to view your account balances and transactions, add funds using a credit card, and disable your card in the event of loss. For instructions on setting up your account, please view this brief orientation video:

Frequently Asked Questions

Where can I use the I-House debit account?

Can I use funds in my I-House debit account to pay for meals in on-campus meal halls or printing in the libraries?

How do I add funds to my account?

I have a temporary card I was given when I arrived but now have my Cal picture ID Card. Which should I use?

Who do I contact if my card does not work?

Who do I contact for problems with my cash balance?

If I lose my card, do I lose my meal points and any value I have added to my account?

Can I transfer funds between my Café account and another account?

Can I get a refund of funds I have placed in my account?

I am moving out of I-House. How do I get a refund of money in my account?

 

Where can I use the I-House debit account?

Your I-House debit account is used to gain entry to the I-House Dining Hall and for transaction in the I-House Café, the I-House laundry room and the 3rd floor computer room printers.

 

Can I use funds in my I-House debit account to pay for meals in on-campus meal halls or printing in the libraries?

NO. Your I-House debit account is entirely separate any campus system including Cal dining facilities or library printers.

 

How do I add funds to my account?

Please view this video

 

I have a temporary card I was given when I arrived but now have my Cal picture ID Card. Which should I use?

Only one card can be active at any time. If you have been issued a temporary card but have since obtained your Cal picture ID Card, please contact Admissions Department in person to activate your Cal picture ID Card and to return your temporary card.

 

Who do I contact if my card does not work?

Laundry: Resident Store staff
Printing: Information Systems staff
Dining Hall: Dining Floor Supervisor
Activation and replacement: Admissions staff

 

Who do I contact for problems with my cash balance?

The I-House cashier.

 

If I lose my card, do I lose my meal points and any value I have added to my account?

No. your card and account are separate. If you lose your card you should access your online account as soon as possible to de-activate your card. If you have de-activated your card but then find it, you can re-activate the card online.  I-House is not responsible for unauthorized transactions made with your card.

 

Can I transfer funds between my Café account and another account?

No. Your Café balance, Meal Plan balance and the balance of funds you have deposited cannot be transferred.

 

Can I get a refund of funds I have placed in my account?

Only funds you have deposited are refundable and refunds are granted only upon move out from I-House. Café points and dining meals are not refundable, nor transferrable.

 

I am moving out of I-House. How do I get a refund of money in my account?

Upon move-out, if you have funds left in your account that amount will be refunded to the last credit card account used to add funds to your account. Amounts less than $10 dollars will be donated to the I-House Resident Council.

 

If you need further information please email us at Ih_rcc@berkeley.eduor give us a call at 510 643-1724.